In 2019, RD Station began taking the first steps towards redesigning its products and building its Design System 2.0. We dreamed big, studied a lot, faced reality, learned quickly from our mistakes, and calibrated the target, and today, it makes us very proud to see what we’ve accomplished. It was…

From a UX Writer’s perspective, the pains and joys of documenting a Design System. — This story is a continuation of the conversation about Design Systems that I started here. How I helped build the Design System with the RD Station Design team and what an exciting learning experience it has been! Organization Here at RD Station, I work on the Design Ops team, and one…

Fellows UX Writers, Have you ever felt like you were being included too late in the design process? Or were you presented with a shiny navigable prototype without having had a chance to understand the discovery process or participate in solution ideas and discussions? Have you ever been called just…

A jornada de uma UX writer não nativa de Inglês escrevendo para um produto global. — Um ano se passou desde que comecei a trabalhar na Pipefy, e que experiência tem sido! Desde o processo de seleção, um aspecto que me fez brilhar os olhos, foi o desafio de escrever para um produto global. E o que isso significa? Significa que tudo o que escrevemos para…

The journey of a non-native English speaker working as a UX writer for a global product. — A year has passed since I began working at Pipefy, and what an experience it has been! An aspect that caught my attention since the first interview with the Pipefy team was the challenge of writing for a global product. What does that mean, one might ask? It means that…

Conducting content testing and investigations. — Why evaluate content Think of this step as prototyping the conversation we should have with people using the product. So, test for: Establish a structure for our conversations with people, create patterns. Understand the words we need to use so that people understand us. Understand the information and emotions that interfaces need to…

Here are my lessons on creating texts with the new data protection laws in mind. — Since 2019, when the General Data Protection Law (GDPL) had not yet been enacted, we at RD Station have been developing tools that allow our customers to build a more transparent relationship with their consumers. These efforts allowed me to work closely with the Compliance tribe, supporting the creation of…

Uma série de modelos voltados para a realização de testes e investigações de conteúdo. — Por que testar conteúdo? Pense nessa etapa como uma prototipação da conversa que devemos ter com as pessoas usuárias do produto. Logo, teste para: Estabelecer uma estrutura para nossas conversas com as pessoas, criar padrões. Entender as palavras que precisamos usar para que as pessoas nos entendam. Entender as informações e emoções que as…

Oi! Eu sou UX Writer na RD Station, e vou compartilhar um pouquinho do meu dia a dia, o que eu faço, como eu vivo, o que eu como… 😜 Antes de me tornar uma UX Writer, eu trabalhei por 7 anos em agências de publicidade como redatora fazendo spots…